Support

Warranty Service Request

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In light of the current COVID-19 situation, Schweigen is implementing certain measures to ensure everyone's health and safety. Commencing 16 March 2020, please consider the following questions before booking a service:
1) Have you had to seek medical advice resulting in you being advised to self-isolate, or have you decided to self-isolate as a result of potential coronavirus contact?
2) Have you returned from overseas travel within the last 14 days?
If you have answered 'yes' to either of the above questions, we request that you delay making a booking till your quarantine has ended. If you have answered 'no' to both of the above questions, please follow the instructions below to complete your booking.

To help us better assess the issue you're facing, and to provide the best possible solution quickly, we seek your patience and help in providing as much detail about your product and kitchen set-up as possible. The information you provide factors critically into the troubleshooting process, plus the specialty parts and servicing that we may recommend.

Thank you for your patience and understanding in completing the form below (all fields marked with "" are mandatory). Our local team will contact you after, and arrange for an experienced specialist in your area to attend your home and get you sorted as quickly as we can.

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Your Details
Description of Issue
Attach up to 5 photos of your purchase receipt, installation and issue to this Service Request.
Max file size 10MB.
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