Frequently Asked Questions
Frequently Asked Questions
Q: What makes Schweigen Rangehoods "Silent"?
A: External Motor (Silent IsoDrive System). Our revolutionary silent rangehood concept begins by having the motor removed from the canopy and placing it externally outside your home. This ensures silent extraction inside your kitchen while being able to sport powerful German made motors that can handle any cooking need.
Q: What makes the external motor system better than standard internal systems?
A: The external motor unit removes the fan noise from the kitchen and transfers it to outside of the home. This allows the use of more powerful motors providing Schweigen rangehoods with unrestricted airflow technology that caters for a healthier environment for the entire family.
Q: Can the motor be heard inside?
A: Installed correctly and used at the lower speeds, Schweigen silent rangehoods cannot be heard over the ambient noise within the kitchen. At higher speeds wind noise may be heard, depending on the distance of the motor from the rangehood and the type of filters selected.
Q: Are Schweigen Silent Rangehoods expensive to install?
A: In most cases Schweigen silent rangehoods incur the same cost as the installation of any standard rangehood. Please contact your nearest Schweigen Recommended Installer for a quote.
Q: What about spare parts and service backup?
A: Schweigen have qualified servicemen throughout Australia. For spare parts please contact the Schweigen Service Department on 1300 829 066.
Q: Do you sell direct to public?
A: Please click here to find a store or contact us.
Q: Are the motors weatherproof? Can rain get in?
A: The IsoDrive motors are fitted with a clever water intrusion system; rain is prevented from entering the home as this patented technology effectively directs rain and water away from the housing and down the roof. Our motors have an IPX4 waterproof rating and are approved for use outside.
Q: Why can condensation form on the rangehood when I use my induction cooktop?
A: The induction cooktop is designed to provide rapid heating, improved thermal efficiency and greater heat consistency. For some customers with an induction cooktop, condensation can form on their rangehood filters while using their cooktop. The immediate and contained heat source of an induction cooktop can produce vapours rapidly. This prevents the filters from gradually warming up and increases the chance of condensation forming. There are many variables that can contribute to the condensation problem associated with induction cooktops and rangehoods. Some of these variables include, but are not limited to:
- The Country or State you live in (example, WA versus VIC, and the variables in daily temperatures)
- The position of your home and kitchen (morning/afternoon sun)
- The quality of pots and cookware you are using
- Height of rangehood
- Rapid heating
- Ducting angle
- Filter size
If induction, vitro-ceramic hobs and the like are not used correctly, they can lead to problems with the condensation of liquids due to temperature differences. After some time in use, these condensed liquids can build up and possibly appear on the metal filters or the bottom of the rangehood and cupboards.
It is important to understand that neither the rangehood nor the induction cooktop are faulty. In some circumstances, the combination of the rangehood, the induction cooktop, and the many variables within your home can lead to condensation forming on your rangehood filters. For user advice on how to reduce the chance of condensation forming on your rangehood please read our user guides.
Q: What is the difference between mesh and baffle filters?
A: Mesh filters when compared to baffle filters have increased airflow and keep noise to a minimum. Baffle filters have a commercial look and are good for longevity.
Q: What are the benefits of using LED lights?
A: LED (light emitting diode) lighting is very energy efficient. These lights generate very little heat, which means almost all the energy they consume is turned into light. They also last a long time (about 50 times longer than your average incandescent bulb).